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Original topic:

Fingerprint Not Responding?

(Topic created: 11-03-2020 06:04 AM)
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Has anyone noticed the last few days, maybe a week, that the Fingerprint sensor is taking more times to recognize the fingerprints? It just seems that is had vastly improved at UI 3.0 initial Beta, but with the second installment, it seems I am repeatedly getting a "no match" message...I even keep my thumb squarely in the target for 3-4 seconds and finally it unlocks...should I reset my fingerprints?
11 Replies
usersdaMGZ0PqN
Constellation
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I have actually noticed that too, I thought it was a glitch so I reset my fingerprints and started with fresh ones, and it still takes a while to read my fingerprints. not sure how to get it fixed.
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brumlow
Astronaut
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I was thinking the same thing. I ended up adding my figure 3 times.
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okay i'll add it to the error reports...it was so nice at the beginning od the beta! the fingerprint scanner worked so quickly and flawlessly
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Vader4633
Cosmic Ray
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I have to slightly rock my finger on the sensor for it to work.
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Good to know Brumlow! For everyone, it SEEMS that me replacong my fingerprints improved the sensor...we'll see how things play out. Regardless, I sent over an error report. Thanks!
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USBetaModerator
Beta Moderator
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Hello,

 

Thank you for your feedback. We appreciate your contribution to the beta program.

 

Regards

One UI Beta Team

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user3PHscnxDFI
Cosmic Ray
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I've noticed it as well. I read that getting rid of all fingerprints and re-adding just one helps - haven't tried this tho
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Actually I just tried that and it seems to be working better...maybe that's all thay was needed...
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Gippie
Asteroid
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The last patch created the issue.. It's not as sensitive to your fingerprint as it was before.
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