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Original topic:

Fingerprints register fails

(Topic created: 09-25-2021 07:28 PM)
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When register fingerprints it fails at 91% all
the time. then got a message says
"fingerprints operation canceled" 
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8 Replies
jinikari01
Asteroid
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My fingerprint register or icon is completely gone. Doesn't show up on my lock screen or always on display. LoL. Samsung need to roll out an update patch ASAP.
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jdunk312
Comet
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Probably needs to be enabled
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jinikari01
Asteroid
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Enable for what and where. I never messed with this feature to begin with... Just another bug with this **bleep**ty beta...
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jinikari01
Asteroid
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Okay. Just restarted and finger print icon is back... SMH. Beta is very buggy. Things like this should not happen even in beta test.
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Mxracer6y
Cosmic Ray
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I don't have this issue, maybe it's user error ? 😉
FrostTaco
Star
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No, the beta test is exactly where this should happen. By the sounds of it, it seems like a rare issue, something which they really wouldn't have a way to know about without it going to beta... Don't know why so many people are complaining about bugs in a beta, the beta is literally used to help find bugs.
USBetaModerator
Beta Moderator
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Hello @Losangelesnalnal2 ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

user734264fo532
Honored Contributor
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If you haven't already, reboot phone into Maintenance mode, then select to Clear Cache Partition
... let us know
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