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Original topic:

For Samsung!!

(Topic created: 09-21-2021 02:40 PM)
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KH445
Galaxy
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Samsung wants people to send them error reports with data logs however the beta firmware has so many bugs in it the data log is not sending even though it's logged . So every report I send them I get a response back saying no data log and to please resend with data log. But once again Samsung members is not automatically sending data logs. Guys if you want us to send you error reports make it so we can actually send data logs. Fix your Samsung members app!
8 Replies
Bertolo
Comet
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You're right, we can't even download pictures or screenshots.
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jcjc
Halo
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Very true, I'm going through the same situation.
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Yosito
Constellation
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Guys. I was having that problem. You have to leave the members app open until the data log gathered. Is the only way it works.
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KH445
Galaxy
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Doesn't matter how long we leave the app open
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USBetaModerator
Beta Moderator
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Hello @KH445 ,

Have you experienced the issue after updating Samsung Members app to v3.9.21.2 ? 

Regards

One UI Beta Team

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KH445
Galaxy
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Yes after the update. Not much is working. could we get a rough ETA on when the next beta will be released? I completely understand you guys need time to fix issues and whatnot but could we get an ETA please?
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KH445
Galaxy
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Yes! Not a lot is actually working with this version.
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JohanT98
Nebula
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Same.
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