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Original topic:

Galaxy Watch 5 Pro beta update

(Topic created: 07-27-2023 07:04 PM)
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This update for the beta watch 5 Pro is a big upgrade, everyone should install it, the initial startup speed is greatly enhanced and battery life is up. Also things somehow just feel smoother
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It's on the main page of members at the top of the page, I can see it still right now so I know it's still there. There are banners at the top of the screen. There's like 12 banners, just swipe through them until you see the beta for the Watch 5. There will be an identical banner for the Watch 4 also so make sure you look closely that you are signing up for the correct beta program
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DavidT9
Astronaut
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I only have 10 banners, what's wrong 😭
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Maybe you're in a region they no longer are offering the beta program but I just went back to my homepage of members and screenshotted this literally just 10 seconds ago and it's still there for me and I have 12 banners.Screenshot_20230730_134149_Samsung Members.jpg
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Rockey69
Constellation
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Now that I have it, watch & phone won't connect.
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Rockey69
Constellation
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Ever since I've installed the Galaxy Watch 5 Pro Beta, the Galaxy Watch5 Manager keeps crashing on my S21 Ultra. At one point the phone and the watch wouldn't even communicate with each other. They at least are connected through Bluetooth now.

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VerbumVeritum
Legendary Samsung Care Ambassador
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@Rockey69 Are you still having any problems? You could try clearing the cache of the Galaxy Wearables app and the Watch 5 Manager app in Settings>Apps>App Name>Storage>Clear cache.

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Rockey69
Constellation
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I actually uninstalled and reinstalled both the Galaxy Wearables and Watch5 Manager apps after clearing cache and data from both a few times.

I finally got the watch and phone connected. I replaced the Galaxy Watch5 Manager in the beta area with the previous version. After several more failed attempts, they finally decided to play nice with each other.

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VerbumVeritum
Legendary Samsung Care Ambassador
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@Rockey69 Happy to hear it's now working as intended! 

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Rockey69
Constellation
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The Watch5 Manager app still crashes.

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VerbumVeritum
Legendary Samsung Care Ambassador
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@Rockey69 Ah, gotcha. Make sure to report this. As this is beta software, some crashes and bugs are to be expected. This can be done in the Samsung Members app>Support at the bottom>Send feedback>Error report

All these errors will eventually be corrected in the final release. 

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