cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy wearable

(Topic created: 11-19-2021 08:14 AM)
843 Views
youu
Comet
Options
Discussions
So yesterday I turned off my Bluetooth and disconnected from my galaxy watch 4, and every hr or so I get a notification saying galaxy watch 4 plug has stopped,  force stop the app and clear the cache and it keeps giving me that push notification 

Anybody else experienced that


image


4 Replies
USBetaModerator
Beta Moderator
Options
Discussions

Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes
Blessed247
Cosmic Ray
Options
Discussions
Did you try this Youu? If so, what were the results? I am currently having the same issue however I am currently waiting for it to happen again so I can send an error report.
0 Likes
youu
Comet
Options
Discussions
I completely clear the data to galaxy wearable and to the watch 4 plug in and it still pops up so I Uninstalled it
0 Likes
youu
Comet
Options
Discussions
It seems if you Uninstall galaxy wearable and download it and reinstall the plug in it works
0 Likes