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Original topic:

Google Messages RCS issues

(Topic created: 06-13-2025 03:15 PM)
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bigMYLO
Cosmic Ray
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My RCS stopped working 2 days ago and won't reactivate. It's saying "Disabled by carrier" which is T-Mobile. I spoke with the carrier and it's active on their end. Anybody else having this issue with the beta?
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Nibula
Halo
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Try to click and hold on Google message, than click on little "i" in top right, then force stop, go to storage and clear data( don't worry all of your messages are stored and saved). Go back to home screen and close all open apps. Now open Google messages, it will take some time to get all back but message should work. If not do this again and uninstall updated by clicking 3 dots in top right corner. Go to play store and install updates if Google message. Start messages again.1749852977399.jpg
USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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