Original topic:

Google Phone issue

(Topic created: 4 weeks ago)
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BladeOfMoon
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When using the Google Phone app instead of Samsungs, the phone does not light up to the call screen. Instead it only shows on the now bar, the device does vibrate.

In the beta 9 patch notes " Improved issue where the lock screen briefly appeared during an incoming call before transitioning to the call screen" was notated. 

While it does skip the lock screen now it still does not light up to the call screen properly.

Is this intentional?
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USBetaModerator3
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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