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Original topic:

Google browser and Chrome not working

(Topic created: 08-06-2022 04:50 AM)
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True2life
Cosmic Ray
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After updating to the beta  the Google browser is working properly.  The links will not open.  However,  the Samsung browser is working properly.  Has anyone else noticed encountered this issue ?
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Cyndee137
Cosmic Ray
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Omg! My phone keeps starting and stopping!
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youu
Comet
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Did you clear or wipe chrome settings and see if it works now
True2life
Cosmic Ray
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Thanks for the suggestion. I cleared the cache in Chrome and Google apps, but sadly it's no change.
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RyanSr
Galaxy
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Oh the joys of beta testing. Clear chromes cache and if it continues report it to Samsung but they may say it's a Google issue. I only use the Samsung browser but my chrome is working fine
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USBetaModerator2
Beta Moderator
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Hello,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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