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Original topic:

Having to leave beta project

(Topic created: 08-27-2025 09:18 AM)
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LZB302
Halo
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Have to leave beta project because so many restarts have made my phone almost unusable! 
4 Replies
Youu
Honored Contributor
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Yes unroll from the beta program than use smartswitch to roll back, BUT before you do backup your data as it will reset your phone if you do
Focr06
Comet
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You will lose everything... Did you try uninstalling all of your apps, one by one and see if you find the culprit? Also, did you try going into safe mode and see if it keeps happening? Power menu - hold power off and it will pop up.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your participation in Beta program.

First of all, we apologize for any inconvenience you've experienced with the restarting issue.

Based on the error reports you've submitted, it seems that mail app has been triggering multiple network requests causing system reset even when the network is blocked. 

You could try uninstalling app or changed the options below:

Battery Optimization: Settings > Apps > "Proton Mail" app > Battery > Unrestricted

Background Data Usage: Settings > Apps > "Proton Mail" app > Mobile Data > Allow background data usage

Since some of your error reports that you've submitted were missing system log information (We're suspecting that because restart happened while you were sending the error report?), we may need more information from you by sending us the full log. 

Factory Data Reset may be another possible alternative for your case; to find out which apps are causing this issue. 

We appreciate your contribution to beta program.

 

Regards,

One UI Beta Team

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PietPiraat
Asteroid
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Is there some way you could check my error reports? 😅 it would be interesting if my issues are caused by proton mail as well.
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