cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Here to report camera freeze issue Beta 4

(Topic created: 09-23-2023 09:30 PM)
729 Views
Crick
Cosmic Ray
Options
Discussions
In a dark room taking a picture of a laptop screen. When it opens in photo mode the screen will immediately freeze up locking the picture on the screen. I can get it to unfreeze by changing the mode and then switching back to photo mode and it will take the intended picture. Never happened to me before with the camera app. 
6 Replies
Crick
Cosmic Ray
Options
Discussions
Ah the issue is definitely tied to the motion being enabled. Disabling motion fixes the problem for me. Thanks to the tip below this post for that solution.
camb8
Nebula
Options
Discussions
Same here
0 Likes
Reply
may23love
Cosmic Ray
Options
Discussions
Yesss mines doing the same as well.
0 Likes
Reply
satinpit420
Cosmic Ray
Options
Discussions
Same thing here camera freezes when I open the quick launch or using the camera app.
0 Likes
Reply
userZLiWwr77Jy
Asteroid
Options
Discussions
I thought my phone had a hardware issue. Thanks guys after reading this found its a beta 4 issue.
Not able to use camera , @Dev please fix this issue on priority
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

We are aware of this issue and are working to resolve it as soon as possible.  In the meantime, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply