Will not open. Screen goes blank when trying to open. Tried clearing cache partition, clearing cache, force stop, won't open. Also occasional problem with Google play store unable to open.
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:
1. Open Samsung Members. 2. Navigate to One UI Beta Program > Beta Feedback. 3. Attach any relevant screenshots or screen recording/video (if possible). 4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
