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Original topic:

Knox Key Chain - Huge Battery Use

(Topic created: 10-21-2020 04:46 AM)
SyCoREAPER
Galaxy
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Using Galaxy Labs Battery Tracker it's showing Knox Key Chain had used a huge amount of battery over the past 7 days. 

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9 Replies
USBetaModerator
Beta Moderator
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Hello,

 

Thank you very much for reporting the issue to us. I would suggest try force stopping the app, clearing app cache & data, and rebooting the device to see if the problem persists.

 

Regards

One UI Beta Team

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SyCoREAPER
Galaxy
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knox Key Chain is a deeply embedded system app. it is not possible to do any of those actions besides rebooting.
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RANG3R75
Cosmic Ray
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Well, it does. Knox uses more battery power than any other app on my phone. It shouldn't, but it does.
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DrFed
Comet
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he was talking to the beta moderator, not you
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RANG3R75
Cosmic Ray
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it was supposed to be in agreement to his comment, not directed. take it easy.
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RANG3R75
Cosmic Ray
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After reading this, I checked mine, and I found the same thing. My battery is draining a little quicker than normal. This happened when I did the last beta testing for OneUI 2.0. I should've checked battery usage..I dropped out of that testing because of battery drain. it was bad. I was using the S10 at that time.
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RANG3R75
Cosmic Ray
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... using S20 plus now, not as bad so I'm sticking with this testing.
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RANG3R75
Cosmic Ray
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I'd leave a SS but it doesn't seem to let me. it's used 78%of my battery since my last restart, which was a few hours ago.
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Hi everyone, I also decided to install Galaxy Labs qnd check my battery, and I have something called DumpCollector on my phone that is eating large percentage of battery. However, I can't seem to locate it. Anyone ever hear of this app? I'd love to uninstall it if possible
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