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Original topic:

Led case not locking phone

(Topic created: 10-12-2023 08:46 AM)
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GodAshram
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So, running an s22 ultra on beta 2 and only issue I've had so far is the led case (official Samsung case) isn't locking the phone when closed or waking the screen when opened if I manually lock the phone. It's work after a restart, but after a while, it stops working again.

Already sent off an error report to Samsung, just curious if anyone else is having a similar issue. 
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Chef31684
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That's odd. Have you checked your lock screen settings? Have you toggled everying off for thr LED cover then back on? Have you tried wiping the cache partition of your device using recovery mode and then rebooting?
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GodAshram
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I did all that before posting.... Funny thing is the s-view case (just swapped since I want quick, easy access to take pics while on a trip soon) and it seems to work 100%. Have a coworker trying my led case while I'm out and no issue (he's not in the beta)
Chef31684
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Glad the S-view works at least. Probably a bug with thr LED with thr beta. Did submit an error report?
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USBetaModerator2
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Hello,
Thank you for your feedback and for submitting an error report.

If you encounter any further issues, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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