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Samsung Care Ambassador

Led cover is not working

Samsung Led cover with lock screen is not working properly receiving error messages and unable to apply cover app 
6 REPLIES 6
Samsung Care Ambassador

Re: Led cover is not working

samsung smart accessories is the app
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Cosmic Ray

Re: Led cover is not working

what does the led cover do?
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Samsung Care Ambassador

Re: Re: Led cover is not working

led cover is a samsung phone case that lights up when you receive notifications, if you go to the samsung store and look for the led case https://news.samsung.com/global/meet-the-led-view-and-other-new-covers-for-the-galaxy-s7-and-s7-edge
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Samsung Care Ambassador

Re: Re: Led cover is not working

the case I have is for the s20 ultra and the link is for the same thing
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Samsung Care Ambassador

Re: Re: Led cover is not working

for some reason the led cover won't work at all but I did get the lock screen to work after completely removing the app and reinstalling it
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Beta Moderator

Re: Led cover is not working

Hello,

 

Thank you for your feedback. If you haven’t already, please send us an error report to help us debug the issue. Please also keep an eye out for any other issues you may encounter. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team

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