Thank you for your feedback. If you havenāt already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberās app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.
doesn't hurt to submit the error report just describe your error. the app actually collects a system wide log of just about everything, system logs background kernel dmsg etc we don't normally see but it's always constantly running
just plug charger on and off a couple times while the app is collecting background system logs
