cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Many apps are now crashing.

(Topic created: 11-08-2021 02:31 PM)
318 Views
NeonX89
Comet
Options
Discussions
Since the latest beta Updates thinks starting to frequently crash, Gmail "crashed" notifications, Google maps will crash then re-open sometimes or stay closed, messenger, snapchat, and various shopping apps won't even open at times.

Any of you having common apps crashing? 

~Samsung Galaxy S21 Ultra 













13 Replies
AL54
Star
Options
Discussions
I use all of those apps, all day, everyday. I have none of problems you present.

S21 Ultra 512gb
0 Likes
NeonX89
Comet
Options
Discussions
Yeah because the ones I specifically mentioned just recently updated in the background resulting in the apps working in the latest OS version. "On my end"

But every change if not "done right in the beta" causes things to crash like "Gmail" or really important apps it needs to be mentioned 🤔 glad it's working for you if it was working right off the bat after the update. On mine took several days for all those apps to regain functioning after "google play updates".

Maybe there's some sort of sub model differences between Samsung S21 Ultras
"S21 Ultra SM-G998U1"?
USBetaModerator
Beta Moderator
Options
Discussions

Hello @NeonX89 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

0 Likes
NeonX89
Comet
Options
Discussions
I replied to a similar comment it doesn't do anything this is your OS level issue that the apps can't handle till they fix whatever the problem is after a few updates within the apps, because the changes of the phone's system are causing these apps to be dead in the water.

Not a system or app level "cache" or "delete and re-install" issue.