cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

My Samsung watch no longer connects with my S21+

(Topic created: 10-16-2021 07:35 PM)
midimench
Galaxy
Options
Discussions
My Samsung Active Watch 2 stopped connecting as of beta 2. Beta 1 worked just fine. The Bluetooth connection is solid, but the Wear app can't find the Watch. I already flushed the cache and memory on the phone app. It seems like allowing the plug in doesn't seem to work. Your thoughts?
Update as of 7pm October 12th, reset the watch, restored a backup and now it works perfectly.
4 Replies
user734264fo532
Honored Contributor
Options
Discussions
Do you have "Find my Watch" enabled?.

If yes, fire up Galaxy Wearable app and choose that option and see what happens
0 Likes
Willsucceed
Cosmic Ray
Options
Discussions
are you saying if I turn this feature off when reconnecting it won't kick it off eventually?
0 Likes
user734264fo532
Honored Contributor
Options
Discussions
.
Might try a watch reset first, if you haven't already
0 Likes
USBetaModerator
Beta Moderator
Options
Discussions

Hello @midimench ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

0 Likes