Never received beta firmware

[SiTruHaitian]

I joined the beta testing for the Watch 7 Ultra. I haven't gotten any software yet. I tried to pull it down many times. I'm stuck with my last original public software. Please,  help. 

[cypress585]

Apparently, its only T Mobile memebers. Its so stupid

[Bsands29]

Well true it has to be LTE watch data plan for the ultra version. The regular 7 Bluetooth can receive the firmware just fine it's the ultra that needs its own T-Mobile data plan. That's just silly in my opinion honestly. I'm not adding a data plan just bro use my watch/beta

[user0fmO243ojq]

It's definitely STUPID on their part yes, why saying it's available when it is clearly not. I kept trying and even resetting the watch ultra and nothing. They always doing this to their customers, SAMSUNG DON'T CARE ONE BIT.

[Ceci71]

I joined and haven't got it either. I have the watch 7

[seco75]

Same here

[Wes9292]

To pay for a unlocked watch and be left out of beta is kind of disgusting. I am really disappointed in Samsung.

[H812]

Unlocked Ultra bought direct from Samsung on T-Mobile from day 1 still can't get the update.

[USBetaModerator3]

Hello,

Thank you for your continued support and for sharing your thoughts with us.

We understand the frustration around limited Beta availability by carrier or model. While we can’t share specific details about eligibility decisions, please know that multiple factors are carefully considered when determining Beta rollout, including technical, regional, and operational constraints.

Your feedback is important to us, and we’ll make sure it’s shared with the relevant teams. We truly appreciate your passion and loyalty as a Galaxy user, and we hope to provide more opportunities for participation in the future.

Thank you again for being part of the community.

Best regards,
One UI Beta Team

[acruzlu02]

Generic copy and paste response, offering no real answers or help. Why even let folks register?