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Original topic:

Newtwork/WiFi connectivity

(Topic created: 09-07-2022 05:24 AM)
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TJET5
Cosmic Ray
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I am having a MAJOR issue. After switching my Sim card for ATT to my backup device, then switching the Sim back to my main device (This galaxy s22 Ultra), the mobile network/data doesn't register the Sim with the phone. I called ATT for resolution, and after 3 hours of troubleshooting the phone still couldn't connect to the network. NEXT, I went to ATT to get a new Sim card. After the new Sim card was installed and the phone restarted, I STILL couldnt connect to my network. My phone is now inaccessible. I now have to discontinue using the beta software until an update is pushed to fix this. Please, samsung, fix this problem ASAP! 🙏🏽
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UsrGlxy
Halo
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Theres a problem with the network on this beta. I reported a problem im having a couple of times... theyre not helping.
UsrGlxy
Halo
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Since the first update*
TJET5
Cosmic Ray
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Jeez, it's good to hear I'm not the only one this is happening to 😅
TJET5
Cosmic Ray
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Ya, after 2 weeks now, they still don't have a resolution and keep giving me the run around it not being the beta and to take my device into a repair shop 😒🤦🏽‍:male_sign:
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UsrGlxy
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Good news... hopefully!Screenshot_20220918_143301_Samsung Members_1000009281_1663525981.jpg
TJET5
Cosmic Ray
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This is great news. Let's hope this fixes the problem 🙏🏽
USBetaModerator2
Beta Moderator
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Hello,

If you changed your device or SIM, please send a private message to us with your device IMEI, carrier, Samsung Account email address.  We would be happy to look into your Beta registration issue.

However, this does not seem like a Beta registration issue.  Please also update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

 

 

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