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Original topic:

No text, calls or Emails

(Topic created: 11-26-2021 06:42 AM)
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LcSNOW
Constellation
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On the beta after last update my Z Flip 3 will not receive emails, phone calls or text messages. Also the phone now is only in black and white. Fix please!!
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4 Replies
davebwi
Comet
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Try flushing you cache..power off phone, hold volume+ and power button down till Samsung shows on display, release all buttons. Then select Wipe cache in menu.
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EXOEJ605
Halo
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Or reset to previous OS maybe it installed wrong or something
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DrAllan
Constellation
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Lost color, phone black and white and cannot receive phone calls
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USBetaModerator
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Hello @LcSNOW ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Please try steps from here to see if we can get you out of black and white. 

https://www.samsung.com/us/support/troubleshooting/TSG01200647/

 

Regards,
One UI Beta Team

 

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