Not charging after one ui beta

[usery4hwEW6hIO]

Anyone else not able to charge their phone after the update. Only wireless charging is working atm.

[The_Deacon]

Mine charges, glacialy slow. It's warm and seems to use more battery. S21 Ultra T-Mobile

[Leify]

Mine seems alright. Do you get any errors or a moisture warning?

[usery4hwEW6hIO]

Nothing at all. No lint in the port, no moisture warning, it can't even be recognized on my pc

[Leify]

Sound like you just have a hardware issue then. If a cache clear and reboot aren't helping your port probably just went bad. It can happen.

[USBetaModerator]

Hello @usery4hwEW6hIO ,

Please Monitor the device in the safe mode. Safe mode will help you determine that the issue caused at the device is due to the software or hardware issue. To perform Safe Mode on your device:
a. Power off device
b. Power on device
c. Hold down the volume down key as soon as you see the Samsung logo appearing on your screen
d. Keep holding down the volume down key until you see a safe mode phrase appearing on the bottom left corner of your device.
e. Then release the volume down key.
f. Exit Safe Mode. Power off the device - Power on the device just like normal.

If the issue persists, its possible that the issue is due to a hardware . We highly recommend that you bring your device to our service center for inspection. 

https://www.samsung.com/us/support/service/locations/

Regards

One UI Beta Team

[usery4hwEW6hIO]

I have attempted to charge in safe mode as well, even after a factory reset and it was still not responding. Should I assume that It is a hardware issue then?

[Leify]

I'd unfortunately say so if you haven't addressed this already because that tends to eliminate the software side if you do that and what I suggested as well to no response.