This has been happening to me since One UI 8.5. The Now Bar media player on the lock screen continuously and repeadly either stops showing album art or just disappears entirely while actively listening to Amazon Music. If YouTube Music could support lossless audio, I would switch to that, but until it does I keep dealing with this bug. It's super annoying to look down at my phone and not see what's playing and have to unlock it to skip songs or pause play.
Weโre sorry for the inconvenience youโre experiencing.
To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.
1. Open Samsung Members โ One UI Beta Program โ Beta Feedback. 2. Select Error reports and attach any relevant screenshots or screen recordings (if available). 3. Make sure โSend system log dataโ is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)
Your report will greatly assist the team in analyzing and improving the Beta experience.
