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Original topic:

Phone not charging

(Topic created: 09-11-2023 11:46 AM)
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MoFeaux2019
Asteroid
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All of a sudden phone will not charge. Hasn't been dropped or damaged in any way.
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3 Replies
userlQcCM1wRc8
Red Giant
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Had that happen one evening on my wireless charger.
Phone just stopped charging at like 50%.
Removed from charger and placed on again and it did its thing! 1694113890573_1694113890562_0.png
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userNXpCvJddgi
Cosmic Ray
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Did you try clearing cache and data in the usbsettings app in system apps?
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please try the suggestion by @userNXpCvJddgi . If the issue persists, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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