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Original topic:

Phone reseting

(Topic created: 10-23-2021 06:04 PM)
userlbZP9qDyQb
Constellation
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My phone is still freezing and rebooting consistently even with the update. Any ideas?
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5 Replies
JRogers78
Astronaut
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Factory reset? I haven't had a single reboot since installing beta 3 *knock on wood*
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bigbad614
Comet
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As much as I have been against the "reboot into recovery and clear cache"; it is actually good now and after doing that, "repair apps" before leaving recovery and you should see a difference.

I will not endorse factory resetting, because that is not what the masses will be doing when this is official. We should be able to upgrade and be good from there.
userlbZP9qDyQb
Constellation
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So clear the cache first? Where is repair apps?
Ichamel
Halo
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Bottom of the list in recovery mode
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USBetaModerator
Beta Moderator
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Hello @userlbZP9qDyQb ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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