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Original topic:

Phone resetting

(Topic created: 09-14-2021 01:12 PM)
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Buff6676
Cosmic Ray
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ā€Ž09-14-2021 12:55 PM in 

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After installing beta phone has restarted several times..

4 Replies
Rydah
Samsung Care Ambassador
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ā€Ž09-14-2021 01:02 PM in 

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Hey there. Be sure to submit feedback and logs. I'd also suggest wiping your system cache.

Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "āœ“ Accept as Solution" button.
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darksidesh007
Asteroid
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ā€Ž09-14-2021 01:12 PM in 

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I submitted the logs and wiped the system cache, but had another crash.
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USBetaModerator
Beta Moderator
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ā€Ž09-14-2021 01:46 PM in 

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Hello @darksidesh007 ,

Please back up all your data on device and perform a master reset on device. Reboot is usually caused by corrupted user data.

Regards

One Ui Beta Team

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darksidesh007
Asteroid
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ā€Ž09-15-2021 10:22 AM in 

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After the second crash I've had no more issues. I only wiped the cashe partion, and did not do a factory reset.
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