cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Original topic:

Powering off

(Topic created: 05-31-2026 06:46 PM)
151 Views
Gabriel_Offical
Cosmic Ray
Options
Discussions
My phone powers off when receiving phone calls. Anyone else? 
0 Likes
6 Replies
Mujibar
Honored Contributor
Options
Discussions
No. You should definitely submit feedback about that.
Robin621k
Honored Contributor
Options
Discussions
That is not good.
Have you tried to clear cache in the phone dialer app.
DD7227
Galaxy
Options
Discussions
Nope. That's a new one.
0 Likes
H3llrost
Constellation
Options
Discussions
Im dealing with the same issue, T-Mobile phone.
Gabriel_Offical
Cosmic Ray
Options
Discussions
The only way I fix this issue was to leave the beta program reset my phone after backing it up and then reinstall the beta
0 Likes
USBetaModerator3
Beta Moderator
Options
Discussions

Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team