Original topic:

Problem with SIM change

(Topic created: 10-24-2021 05:02 PM)
userdyXA2CWfZg
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Unlocked S21 Ultra on t-mobile, and latest beta. Put in a prepaid Verizon SIM. Connects fine to network (calls make phone ring, email arrives with WIFI off). The usual banner comes up about phone needs to restart with new SIM but no restart happens and the banner prevents the access of anything on the screen.
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user734264fo532
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Restart manually ?
userdyXA2CWfZg
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Yes I tried that but same issue. So put back old sim and it works fine. But would like to have sim swap work!
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CubZeke
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I haven't changed Sims, but I occasionally get a "sim not registered" or something like that on my S21 Ultra. I'm assuming it's a bug from Beta 3.
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USBetaModerator
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Hello @userdyXA2CWfZg ,

Thank you for your feedback. If you haven’t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

A reboot with Verizon SIM only sets up Verizon user data on device. If network is configured properly and you are not interested in Verizon apps you can leave it as it is. Please do double check if you SMS/MMS work fine too along with your internet.

Regards,
One UI Beta Team

 

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userdyXA2CWfZg
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I submitted an error report just now. Re the issue, the phone is unusable as the message about the sim seems to javelin all focus. Unable to dismiss it nor access any app. So replaced the sim with the original
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