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Original topic:

Random reboots & battery drain.

(Topic created: 12-17-2021 01:41 PM)
stanl56
Samsung Care Ambassador
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Note 20U Unlocked on AT&T Beta OneUI 4. Experiencing 3 to 4 random reboots and quick battery drain. I sent diagnostic report through Members app. Hopefully next release is better. 

Stanl56
Samsung Care Ambassador
Unlocked Galaxy S20 Ultra (SM-988U1)
on AT&T
If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."


6 Replies
sunflowersbloom
Astronaut
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I am on ATT unlocked. I hear beta 4 is out. I have not gotten it yet. BUT. I had to reset my phone after beta 3. I am not looking forward to 2/3 more weeks of this disruption before we get the official version.
Yamialex224
Black Hole
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Beta 4 right now is only in Korea
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USBetaModerator
Beta Moderator
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Hello, @stanl56 

Have you tried to erase the device cache using the following steps? 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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stanl56
Samsung Care Ambassador
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Hello,
Yes, I cleared system cache before I saw your reply. The reboots have stopped, and the battery seems to last as leng as it did before installing beta 3.

Thank you very much
Stanl56
Samsung Care Ambassador
Unlocked Galaxy S20 Ultra (SM-988U1)
on AT&T
If you've found my post to be helpful, please like the post. If my response resolved your issue, please mark it as "Solved."


SKLZWL
Sun
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I wish I read this b4 responding 😅
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SKLZWL
Sun
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I've erased cache partition 3 times during beta. I'm on AT&T Note20 Ultra Unlocked US thankfully I'm not having any of the issues you described. Try clearing cache partition. If you need help on how I can tell you
Good luck!
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