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Original topic:

Repeated "no log" replies from devs

(Topic created: 10-18-2021 05:19 PM)
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Mxracer6y
Cosmic Ray
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The last 3 or 4 bugs I've tried to report I keep getting the same message from the devs of "no log, please check off submit log" etc.. or something along those lines.

The first time I got the message was a head scratcher because I was sure I hadn't submitted without checking off to submit log... but just assumed maybe I had made a mistake, I resubmitted and was 100% sure I checked it off, and I also explained to the devs why i resubmitted, and assured them it was checked off..... Got same reply back. No logs.

I then resubmitted AGAIN telling them it was indeed most definitely checked off, and this time I included a screenshot, I even had to circle it..... this has happened on multiple submissions until I was directed to post the issue here.

My logs are for some reason not being attached 

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5 Replies
Mxracer6y
Cosmic Ray
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Wouldn't let me attach screenshot to the first postScreenshot_20211015-203908_Samsung Members.jpg
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MochaVex
Supernova
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I've had issues if I left the Samsung Members app. Set the app to unrestricted battery and just never close it until the notification about reporting the error goes away
KH445
Galaxy
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Yeah it's a bug but you can't report it because the bug won't let you lol it's a lose lose situation.
USBetaModerator
Beta Moderator
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Hello @Mxracer6y ,

For next bug report, please wait in the app until you see a notification saying upload is complete. 

Regards
One UI Beta Team

KevHar5
Galaxy
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Similar happened to me.... As the moderator suggests, just leave the app open... It's ok if your screen goes dark just wait until you get a message from the members app in your notifications. Then you can close the app.
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