Original topic:

Running out of space

(Topic created: 10-29-2021 07:41 PM)
nikita1923666
Astronaut
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Hello I have S21 Ultra with 521gb storage. I'm running android 12 OneUI4.0 beta. Today I got a new update and after it my storage went to 0!!!! I'm trying to delete files but smth keeps feeling up the memory after I installed new update today. Not sure what to do....

According to storage analyzer system takes almost 50gb memory and 20gb other. Any ideas what is going on ??? 


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8 Replies
nikita1923666
Astronaut
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Screenshot Screenshot_20211029-193845_My Files_76835.jpg
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BobbyCarra
Halo
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Try deleting cache using recovery options menu.
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user3rDMds09kB
Constellation
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As I clear more space other keeps going up!!!

 

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Calder-Cay
Honored Contributor
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Possibly a rogue / questionable app causing it
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kr1sh
Cosmic Ray
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Factory reset the phone
Rayzorblade
Cosmic Ray
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They're trying to get you to buy space
MochaVex
Supernova
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Please backup and reset the device if you can..
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USBetaModerator
Beta Moderator
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Hello @nikita1923666 ,

Please erase the device cache using steps below. If issue persists, Please update Samsung members app to latest version from galaxy store and send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Side key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Side key to select.
  7. Press the Volume down key to highlight Yes, then press the Side key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Side key to restart the device.

Regards,
One UI Beta Team

 

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