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‎09-14-2023 12:14 PM in
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‎09-17-2023 03:37 AM in
DiscussionsYep I can confirm that turning off WiFi 6 or even turning off WiFi completely will stop the reboots.
There's a bug with WiFi 6 which is tied to the signal from the router or mesh network. I found that when I moved to another room, my phone would reboot each time I moved closer to another mesh access point. I have turned WiFi off completely and I have not had any reboots.
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‎09-17-2023 03:41 AM in
DiscussionsThere is a bug with WiFi 6/6e. If you turn off WiFi 6 in settings or even turn off WiFi (if you have a good data plan) it will stop the reboots. I'm currently on 13 hours up time with no reboot.
 
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‎09-17-2023 04:34 AM in
DiscussionsIf this is happening to you, instead of disabling WiFi 6E on your router, please try to dial *#2663# then press "Refresh WiFi Version" and see if this fixes the reboot issues for you. Make sure WiFi 6E is enabled, so we can see if this fixes the issue with WiFi 6E enabled.
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‎09-17-2023 05:38 AM in
DiscussionsThanks I'll give it a go 😃
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‎09-17-2023 01:08 PM in
DiscussionsNevermind, it didn't fix it for me. Just had a reboot when I roamed from WiFi 6 to 6E.
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‎09-18-2023 11:06 AM in
DiscussionsHello,
Thank you for your feedback.
We are aware of this issue and working to resolve as soon as possible. In the meantime, pleaese continue to use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.
We appreciate your contribution to the Beta Program.
Regards,
One UI Beta Team
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