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Original topic:

S23 One Ui Beta 3 Rebooting issues.

(Topic created: 09-14-2023 12:14 PM)
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useriAi5sPQmGK
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I spoke to samsung tech support. They are aware of this issue and currently are going through crashlogs to fix the issue. Keep an eye out of an update.
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Cosmic730
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Yep I can confirm that turning off WiFi 6 or even turning off WiFi completely will stop the reboots.

There's a bug with WiFi 6 which is tied to the signal from the router or mesh network. I found that when I moved to another room, my phone would reboot each time I moved closer to another mesh access point. I have turned WiFi off completely and I have not had any reboots. 

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Cosmic730
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There is a bug with WiFi 6/6e. If you turn off WiFi 6 in settings or even turn off WiFi (if you have a good data plan) it will stop the reboots. I'm currently on 13 hours up time with no reboot.

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peacey
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If this is happening to you, instead of disabling WiFi 6E on your router, please try to dial *#2663# then press "Refresh WiFi Version" and see if this fixes the reboot issues for you. Make sure WiFi 6E is enabled, so we can see if this fixes the issue with WiFi 6E enabled.

Cosmic730
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Thanks I'll give it a go 😃

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peacey
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Nevermind, it didn't fix it for me. Just had a reboot when I roamed from WiFi 6 to 6E.

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USBetaModerator2
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Hello,
Thank you for your feedback.  

We are aware of this issue and working to resolve as soon as possible.  In the meantime, pleaese continue  to use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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