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Original topic:

S24U fingerprint unlock failed

(Topic created: 09-05-2025 06:45 AM)
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The_Chief
Sun
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After about a week on the beta, the fingerprint sensor just failed. I could not log in with any of the four saved fingerprints. I removed all saved fingerprints and started to register them again. I was able to save one, but subsequent fingerprints failed to complete registration. I submitted feedback, but I'm surprised that it took this long into a beta test before it failed.
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userlQcCM1wRc8
Black Hole
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Not to discount your experience, but the fingerprint recognition seems better than ever with the current beta. I have a glass screen protector with a matte finish and normally fails most of the time. It is much better with this beta. Not sure if anything was actually done to the sensor in the update but it is way better for me.
Sorry to hear about the total failure you had. 😔
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The_Chief
Sun
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Yes, I reported this prematurely. I restarted the phone and it works just fine. Fingerprints registered and saved.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for sharing your valuable feedback with us.

Even if the issue is resolved after the restart, we still appreciate your effort to submit an error report and shared the logs to the relevant team for review. 

Your input is essential in helping us identify areas where we can improve and refine the One UI experience.
If you have any additional feedback during your Beta participation, please don’t hesitate to share them through the Beta Community or Samsung Members app.

We truly appreciate your continued support of the One UI Beta Program.

Best regards,
One UI Beta Team

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