Hello @USCG1992 ,
We agree third party apps like PUBG should not be wreaking havoc on device.An issue such as a memory leak or similar could slow down device considerably but should be fine after a reboot.
As for log missing from error reports, it is true that we did not receive logs for that error report from you, it is not us being lazy Deadlock we have is dev team asking for logs to fix an issue where issue itself is logs are not being uploaded.We are doing our best internally to resolve the issue but issue does happen sometimes to our beta members.
One Ui Beta Team
Thank you for your response.
We are in agreement that apps like PUBG should not have caused the problems with my device and what I experienced. As you mentioned the memory leak issue, I agree it should have fixed itself after the reboot. However, it continued for about a hour and the phone shut down and reset itself 3 separate times. Not to mention the SOS Features being triggered that you did not mention. That is what concerns me. Never mind all of the data I lost because of the resets.
I want to be very clear, I did not say that you were being "Lazy" so don't put words in my mouth.
All I'm saying is we, the end users, are telling you that we are sending the data logs. You are telling us that you're not getting the data logs. We, the end users, are getting pushed notifications telling us that the logs were sent successfully. You are telling us we didn't send the logs. We the end users are now complaining because we're tired of being told we haven't sent the logs when we have. You keep telling us to send the data logs.