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Original topic:

Samsung Health will not Sync

(Topic created: 10-07-2021 12:16 AM)
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Jaa1
Cosmic Ray
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I just tried to sync my Samsung Health app but it wouldn't sync,  I've already updated it in the Samsung App store,  Help please...


7 Replies
Tylertsd
Galaxy
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Yeah mine only syncs when it feels like it.
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USBetaModerator
Beta Moderator
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Hello @Jaa1 ,

Thank you for your feedback. If you havenā€™t already, Please update Samsung members app to latest version from galaxy store and send us an error report immediately after experiencing the issue from the Samsung memberā€™s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

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Jaa1
Cosmic Ray
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I just uploaded 2 error reports with screenshot of my sync issue, please advise...
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I'm having the same issue and weird enough with a third-party app as well. When it asks you to choose your account, it just won't get past that. Error report has been sent as well.
Jaa1
Cosmic Ray
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That's exactly what's happening on my S21+, we need a quick fix soon.
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Real soon, all the data I had synced on my watch is gone for now until they fix this issue.
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Jaa1
Cosmic Ray
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I've already completed all of the troubleshooting and sent error reports, but Samsung Health still isn't syncing in the Beta One UI4.0 program...Screenshot_20211010-085215_Samsung Health.jpg
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