To whomever within the Samsung staff is reading this, please pass this on to the department who's responsible for the software updates for the Ring. Me and several thousands of people are experiencing excessive battery drainage. I have noticed something. I have my heart rate to be measured manually and it's still doing it every 10 minutes. Same for stress and the other measurements. I have toggled the buttons and it's still doing it. I have reset and paired it again. An update is needed ASAP or you won't have many people buying the second Galaxy Ring or they will go with another ring competitor. Fix it.
Just for clarification, has this issue occurred after One UI 8 Beta update on your S25 device?
If so, then we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced.
However, if the battery draining issue occurred in non-Beta software, please submit your feedback via Samsung Members > Support > Send Feedback.
[For Beta feedback]
1. Open Samsung Members. 2. Navigate to One UI Beta Program > Beta Feedback. 3. Attach any relevant screenshots or screen recording/video (if possible). 4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
