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Original topic:

Samsung Shop login problem

(Topic created: 09-16-2021 10:42 AM)
Pippe
Constellation
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I'm trying to login to samsung shop app and it is not letting me. It says that my samsung account already exists in account manager.
10 Replies
Muzammilakhai
Astronaut
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I am having the same problem
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I'd suggest you send them an error report. I've seen various posts regarding the same issue. I did send a report. That should give them more visibility of the issue and hopefully passed along to the proper team.
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bhatech
Cosmic Ray
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Same issue here, and I sent them the error report/feedback as well.
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It's a wide spread issue. I sent a error report but you can still login if you use the browser.
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Grench
Comet
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Similar problem,I can't add another account..
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KevHar5
Halo
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Same
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DeerhoundDale
Cosmic Ray
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#metoo
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user_ams007
Samsung Care Ambassador
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Yep same thing!!
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USBetaModerator
Beta Moderator
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Hello @Pippe ,

May members of our community are experiencing the same issue. If you haven’t already, Please send us an error report from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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