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Asteroid

Re: Severe Signal Issue

I have solid 5G service around my entire service (including inside my apartment) but since getting the beta update my signal icon drops to 4G or "loses" signal completely yet my phone still works like it's connected to 5G (speed test confirmed), makes HD phone calls, apps work fine, browsing works fine. Just adding my own experience hoping that it helps identify the issue.
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Cosmic Ray

Re: Severe Signal Issue

I have the S20 Ultra 5G. Unlocked in the U.S. on T-Mobile and I have no issues. I'm connected to 5G 100% of the time with a great signal. calls, text all work just fine. latest beta
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Galaxy

Re: Re: Severe Signal Issue

what you described is not the same situation. I said 5G to 4G handoff. you said you have 5G 100% of the time, I don't.
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Samsung Care Ambassador

Re: Severe Signal Issue

I also have the s20 ultra unlocked on Verizon 5g and have not had any issues with the beta, but I have noticed that some people have not been able to connect to a 5g network ,most people have been able to fix the issue by turning off their phones and then pulling out the Sim card or about a minute then after reinstalling the Sim card turn on phone and then turn on airplane mode for a few minutes then connection issues seem to work, please generate a error report and send it to the beta moderator
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Galaxy

Re: Re: Severe Signal Issue

that's not a fix. it's a bandaid. Samsung needs to acknowledge the issue and fix it
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Galaxy

Re: Severe Signal Issue

If your on T-Mobile I can help...


Change your Access Point Name. You have to add it the new Access Point Name should be:

epc.t-mobile.com
clipboard_image_1603411034551.jpg
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Galaxy

Re: Re: Severe Signal Issue

does not fix anything
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Galaxy

Re: Re: Re: Severe Signal Issue

Try my fix in the updated main post
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Cosmic Ray

Re: Severe Signal Issue

I got the s20 ultra unlocked and I have the same problem with the 5g.
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