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Original topic:

Smart thing app crash

(Topic created: 09-24-2023 04:11 PM)
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Davis9217
Halo
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Anyone notice the smart thing app keeps crashing? 
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user_ams007
Samsung Care Ambassador
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I have been having some issues with the Samsung Smartthings application, frequently app crashes and error messages, try clearing the cache from the application and also please use the Send feedback option to send the error reports to the Beta community management team
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Davis9217
Halo
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Thanks for your reply. I will give that a try. I already did a error report.
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user_ams007
Samsung Care Ambassador
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Make sure you check your settings for the application permissions and also in the special access menu to make sure your device is configured correctly
Budtaster
Galaxy
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Turn in a report so Samsung can fix it
SammyS23
Halo
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Yes report it
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Yes I'm also having issues and can't control my tvs anymore. Already submitted a report
USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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