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Original topic:

Spotify stops when phone turns off

(Topic created: 10-05-2022 04:50 PM)
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ecxstacsy
Constellation
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Spotify stops playing whenever the phone turns off. I've tried taking off battery optimization. And reinstalling. Yet every time it stops working whenever the phone turns off
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Betamonke
Comet
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Powers off or your phone screen turns off?
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mikeo2776
Halo
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In device care, check battery and make sure it is not restricted. Make sure in spotify setting that it is set to play in the background.
KevHar5
Galaxy
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Yes there is the background setting for Spotify that has to be on.
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USBetaModerator2
Beta Moderator
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Hello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 
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