Original topic:

Still unable to create Bixby Wake-Up phrase

(Topic created: 03-08-2026 09:16 AM)
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ricketypumpkin
Red Giant
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As the heading states, I'm still unable to customize my wake-up phrase for Samsung's Bixby. It has been this was ever since I can remember with my S25U. I do remember it working perfectly fine with my S25U.

I seem to remember one of these beta updates addresses this issue -At least from the update log, it was supposed to. Mine, is just as broken as it's always been. I've went so far as resetting my phone to no avail. Not sure what incredible bug is plaguing Bixby that's unfixable but I continue to feel bixby is a half baked feature and not even remotely a viable digital assistant. I'm attaching the screenshot showing the error I receive when trying to use this feature. It's the same exact error since day 1.



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10 Replies
-CROW-
Red Giant
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This is not a beta problem. Please send an error report and post it in the general community.
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ricketypumpkin
Red Giant
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As a matter of fact if you read the beta release patch notes for the most recent firmware we were given, you would indeed realize you were incorrect and one of the heading bullet points is fixed the issue with creating custom Bixby wake up commands which is precisely the problem I am posting about. You sir, are the one that's incorrect.
It's best to leave the mod work to the moderators let them tell people if they post in the wrong section.
Teochat
Asteroid
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You have the Bixby app with version 4.0.60.2, if you have that version if it works to add another command to wake it up
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CoreyDeane76
Galaxy
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I have the S25 ultra, and I don't even have that option to create my own wake up phrase. I just have hey bixby and bixby
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Members_N0KjONs
Constellation
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You have to turn on labs in bixby first

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Tidbitty
Black Hole
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I just tried mine just now because I didn't know I could do it. Works fine for me. Even the custom voice worked
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LongHiker
Galactic Samsung Care Ambassador
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Works fine for me.
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ricketypumpkin
Red Giant
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Strange, it used to work for me like I said then didn't work throughout most of one UI 8 and now hasn't worked at all with the same consistent error the whole time. It doesn't even try, the second I highlight this election to create a custom, it errors out. I can create a custom Bixby voice, which is weird, but not aa wake up phrase. The most recent beta states they patched this issue according to the release notes but I guess I just have to live with the normal wake up phrase. It's NBD but figured it was worth mentioning since that was a specific patch they listed.
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USBetaModerator3
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Hello,

Weโ€™re sorry for the inconvenience youโ€™re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team