This message is directly for you. As a long-time Galaxy user, I’ve always admired your brand for being innovative and willing to take risks. However, with recent talks of putting core AI features and Now Brief behind a paywall after 2025, I have to say I’m disappointed. For the price we pay for flagship devices like the S24 Ultra, these AI features should remain free indefinitely.
The claim that the hardware is too limited to support these features is not true. Devices like the S24 Ultra have more than enough power to handle it. Limiting these features behind a paywall will only alienate loyal customers and drive us to look elsewhere for better value.
I’ve been a Samsung fan my whole life, but recently, it feels like you’re playing it too safe. Your AI capabilities are what set you apart, so please don’t backtrack now.
We’re asking for communication—just tell us what’s going on and how these changes will impact us. If you're not Samsung, you can read through this and make a post about it. Samsung has always changed things when enough people speak out, so now is the time to make a difference.
Lastly, I don’t want an automated response. I want a real human response.
Thank you for sharing your thoughts. We appreciate your long-time support as a Galaxy user and understand your concerns regarding the future of AI features and Now Brief.
Samsung remains committed to delivering innovative and meaningful AI experiences to enhance the Galaxy ecosystem. While discussions about AI feature availability beyond 2025 are ongoing, no official details have been confirmed regarding potential paywalls or limitations. We understand the importance of clear communication, and when decisions are finalized, we will ensure that users are informed transparently.
Your feedback regarding hardware capabilities, user expectations, and the value of flagship devices is valuable, and we’ll make sure it is shared with the relevant teams. The Beta community plays an important role in shaping the One UI experience, and we appreciate passionate discussions like this.
If there are any official updates, we will share them directly with the community. Thank you for being part of the conversation and for helping us improve One UI for all users.
P.S: All the comments that we make are "generated" by real human being 🙂
