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ā07-03-2024 04:37 PM in
DiscussionsI Installed UI6 betwa on my watch 6 classic
The watch keeps rebooting
I upgraded the watch manager 6 to Beta version
However, I was not offered the beta version for the health app.
Now the smart watch classic keeps rebooting continuously
Help please
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ā07-04-2024 05:20 AM in
DiscussionsYou have to reset the Watch and it will stop rebooting. Hope you made a backup.
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ā07-03-2024 04:50 PM in
DiscussionsI am having the same issue.
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ā07-03-2024 05:37 PM in
DiscussionsHaving the same issue. I thought the latest update fixed the boot loop. Bummer.
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ā07-04-2024 05:20 AM in
DiscussionsYou have to reset the Watch and it will stop rebooting. Hope you made a backup.
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ā07-05-2024 09:28 AM in
DiscussionsHello @user4p1C0TsPIG ,
Thank you for your feedback.
To help us better understand this issue, please submit an error report through the Samsung Members or Galaxy Wearable app on your device:
Galaxy Wearable Beta app> Contact us > Error reports
Please try below steps to reset your device and proceed with the Beta software:
Note: Before you reset the device, please send a report to us, as it will help us analyze the issue more in depth. (Phone > Galaxy Wearable app > Contact us > Error Report)
[Steps]
1. Hold down both buttons on watch until you see the watch resets and then shows the Samsung logo with "Rebooting...".
2. Click the Home & Back buttons twice repeatedly while screen is on "Samsung-Rebooting...".
3. From the text menus, click the Home button (will scroll down) until you see "Recovery menu".
4. Long press on the Home button until the menu changes to Recovery screen.
5. Use the back button to scroll down to Factory reset. (Do not click Home Botton, as it will be "Select" option instead of scrolling down from step3)
6. Click the Home button to select Factory reset.
7. Use the back button to select yes > Click the Home button to activate it.
We apologize for the inconvenience and appreciate your contribution to the beta program.
Regards,
One UI Beta Team