cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Ultra watch reset wont reload back up

(Topic created: 3 weeks ago)
108 Views
Rugby_Guy
Asteroid
Options
Discussions
I had to reset my galaxy ultra as I got rid of the cell plan on it. The watch reset and paired but it will not allow a restore. And it only shows the last backup as a choice to restore from. 
0 Likes
2 Replies
Youu
Neutron Star
Options
Discussions
Did you backup your data before?
0 Likes
USBetaModerator3
Beta Moderator
Options
Discussions

Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

0 Likes