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Original topic:

Unable to access device to unlock phone while on a Bluetooth phone call.

(Topic created: 08-30-2022 12:06 PM)
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Coldheat06
Galaxy
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Is anyone having this issue??

- Ensure that your phone has a Display timeout of 1 minute or less and a number passcode to gain access to device setup 
- Ensure Gestures are turned on. 
- Connect to a Bluetooth earphones or headphones 
- Receive a call and connect the call 
- Let the screen display timeout and lock 


- - Try and access the screen homepage by swiping up.....unable to 
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
4 Replies
MFrizel
Cosmic Ray
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Yes i have the same issue. My workaround has been to swipe down the notification window and click the settings. It will bring up the lock screen.
You don't even need to wait for the screen to timeout. If you press the power button to lock the screen you can't get back in.
Coldheat06
Galaxy
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Yes that has been my work around also
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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USBetaModerator2
Beta Moderator
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Hello ,
Thank you for your feedback.
If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue.
We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

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Coldheat06
Galaxy
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Yes I have already generated an error report
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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