Verizon visual voicemail

[Skeez]

My visual voice mail is broken. It is on the Verizon phone. What can I do?

I can still hear the voice mail but it is broken when they try to read it and give it in a text form.

[USBetaModerator3]

Hello,

Thank you for the feedback.

You can try clearing out the Visual Voice Mail app's cache on your app settings (and data too if needed) and see if the issue is resolved.

If the issue persists, then please submit an error report via Samsung members:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screenrecording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team