cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Videos Look Horribke

(Topic created: 09-26-2023 11:33 AM)
821 Views
SophiaMarie
Cosmic Ray
Options
Discussions
So when I take A video It looks Great
I upload it through a text Message it's blurry Pixilated and looks Horrible 
Is it the Samsung Messaging App doing this ?
How do I fix it so I can send Decent videos through text Message 

8 Replies
Betamonke
Comet
Options
Discussions
This is a consequence of sending an MMS text message. It has to compress the file due to file size restrictions by the cellular network.

You can get around this by either doing link sharing (like what Vince said below), or using Google Messages with RCS enabled on both your phone and the receiving phone (which is impossible if one party has an iPhone due to Apple not supporting RCS). This not something Samsung can fix as it is a restriction of the MMS protocol from years ago. The reason iPhones send good photos and videos to other iPhones is due to iMessage which is apples proprietary message protocol that doesn't actually use the cell carriers to send anything and only requires an Internet connection which is similar but not exactly like what RCS is.
Betamonke
Comet
Options
Discussions
Here's a good piece of information about it. https://www.digitaltrends.com/mobile/what-is-rcs-messaging/
0 Likes
Reply
Vince82
Galaxy
Options
Discussions
You can send a video in original format and resolution through Google photos , private share and nearby share
jquest71
Cosmic Ray
Options
Discussions
Another option is to use a different messaging app that's supported on both Android and iPhone, such as WhatsApp or Signal.
Edit: Both the sender and the receiver have to use the same app.
0 Likes
Reply
DaddyDave2k
Galaxy
Options
Discussions
What I would recommend is using a quick share link, that's how I send photos and videos to everybody, if I want to send someone a 200 megapixel image, I want to make sure that they receive a 200 megapixel image so just use the quick share link
0 Likes
Reply
JesterPizzle
Nebula
Options
Discussions
Yep. Use the Quick Share for videos and larger files. It's such a great feature!!
0 Likes
Reply
MarvinMod2
Comet
Options
Discussions
Just use Facebook Messenger.
0 Likes
Reply
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your feedback.

Other users have shared great alternatives for sharing larger media files.  If this does not resolve your issue, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

0 Likes
Reply