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‎09-26-2023 11:33 AM in
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‎09-26-2023 12:31 PM (Last edited ‎09-26-2023 12:32 PM ) in
DiscussionsYou can get around this by either doing link sharing (like what Vince said below), or using Google Messages with RCS enabled on both your phone and the receiving phone (which is impossible if one party has an iPhone due to Apple not supporting RCS). This not something Samsung can fix as it is a restriction of the MMS protocol from years ago. The reason iPhones send good photos and videos to other iPhones is due to iMessage which is apples proprietary message protocol that doesn't actually use the cell carriers to send anything and only requires an Internet connection which is similar but not exactly like what RCS is.
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‎09-26-2023 12:32 PM in
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‎09-26-2023 01:44 PM (Last edited ‎09-26-2023 01:45 PM ) in
DiscussionsEdit: Both the sender and the receiver have to use the same app.
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‎09-26-2023 08:08 PM in
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‎09-27-2023 04:27 AM in
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‎09-27-2023 04:45 AM in
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‎09-27-2023 10:46 AM in
DiscussionsHello,
Thank you for your feedback.
Other users have shared great alternatives for sharing larger media files. If this does not resolve your issue, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.
We appreciate your contribution to the Beta Program.
Regards,
One UI Beta Team