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Original topic:

Videos Look Horribke

(Topic created: 09-26-2023 11:33 AM)
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SophiaMarie
Cosmic Ray
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So when I take A video It looks Great
I upload it through a text Message it's blurry Pixilated and looks Horrible 
Is it the Samsung Messaging App doing this ?
How do I fix it so I can send Decent videos through text Message 

8 Replies
Betamonke
Comet
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This is a consequence of sending an MMS text message. It has to compress the file due to file size restrictions by the cellular network.

You can get around this by either doing link sharing (like what Vince said below), or using Google Messages with RCS enabled on both your phone and the receiving phone (which is impossible if one party has an iPhone due to Apple not supporting RCS). This not something Samsung can fix as it is a restriction of the MMS protocol from years ago. The reason iPhones send good photos and videos to other iPhones is due to iMessage which is apples proprietary message protocol that doesn't actually use the cell carriers to send anything and only requires an Internet connection which is similar but not exactly like what RCS is.
Betamonke
Comet
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Here's a good piece of information about it. https://www.digitaltrends.com/mobile/what-is-rcs-messaging/
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Vince82
Galaxy
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You can send a video in original format and resolution through Google photos , private share and nearby share
jquest71
Cosmic Ray
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Another option is to use a different messaging app that's supported on both Android and iPhone, such as WhatsApp or Signal.
Edit: Both the sender and the receiver have to use the same app.
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DaddyDave2k
Galaxy
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What I would recommend is using a quick share link, that's how I send photos and videos to everybody, if I want to send someone a 200 megapixel image, I want to make sure that they receive a 200 megapixel image so just use the quick share link
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JesterPizzle
Nebula
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Yep. Use the Quick Share for videos and larger files. It's such a great feature!!
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MarvinMod2
Comet
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Just use Facebook Messenger.
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USBetaModerator2
Beta Moderator
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Hello,
Thank you for your feedback.

Other users have shared great alternatives for sharing larger media files.  If this does not resolve your issue, please use the latest Samsung Members app to submit an error report (Samusng Members One UI Beta Program Beta Feedback Error Report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

- To provide UX or UI-related feedback, such as usability or feature suggestions, select "Beta community Suggestions" in the Beta recruitment notice of Samsung Members app.

We appreciate your contribution to the Beta Program.

Regards,
One UI Beta Team

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