cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Videos file not working

(Topic created: 08-27-2022 07:06 AM)
318 Views
userWGnRD3btbT
Constellation
Options
Discussions
Hello
Any suggestions, I updated to android 13, and since then some of the apps are crashing and videos folder is not working?
2 Replies
kbrncito
Galaxy
Options
Discussions
I recommend you to clear your cache if you haven't done it yet.
By turning off your phone then press volume + and power at the same time without releasing until phone boots up and wait for the recovery screen to show.
Then scroll down with your volume - key until you select clear cache then press the power button to do it.
When done just to be sure repeat clear cache.
After that in the same menu scroll down again o fix apps (I think is at the very bottom then let it do it's thing and it should reboot .
After that go in the galaxy store and download Good Guardians
Open it and on the list of modules
Download Galaxy app booster go back to good guardians app and open Galaxy app booster. Hit the button boost and let it finish.
After that I think you should be good to go.
USBetaModerator2
Beta Moderator
Options
Discussions

Hello,
Thank you for your Feedback. Please try the suggestions by @kbrncito .  If you still encounter issues please use the latest Samsung Members app to submit error reports.

We appreciate your contribution to the Beta community.

Regards,
One UI Beta Team

 

 

 

 

 

 

 

0 Likes
Reply